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Campus

Replacement U-Pass comes with a charge


BY Alex Ebert
PUBLISHED: 11/20/2008

The University will foot the bill for stolen keys, locks and U Cards, but not for U-Passes.

When robbers took first-year Christie Stjern’s purse Monday, the thieves made away with her driver’s license, U Card, U-Pass and bank cards as well as her dorm room keys .

The University doesn’t charge students for a replacement U Card , to have their residence hall locks replaced or for new keys if students provide proof that their belongings were stolen — Stjern said all of these items were replaced for her right away.

But the U-Pass is a different story.

University Parking and Transportation Services charges students $12 for a replacement pass, whether or not the students can prove it was stolen.

Mary Sienko, PTS spokeswoman, said once the system switched from a one-time printed photo ID to the renewable online card last fall, the department stopped giving out free replacements.

“One of the drawbacks to the system, however, is that since we do it online there is no way to verify whether the card was stolen or lost,” she said.

Because the department collaborates with Metro Transit, the passes take a while to cancel, providing thieves with a window to ride for free or sell the pass, Sienko said.

University police Deputy Chief Chuck Miner said there is a high probability that many of the past U-Pass “thefts” were false, filed by students who either lost their cards or wanted to give or sell a free ride to someone else.

Several times when officers pressed students for specifics about the U-Pass theft, the students were vague or admitted to losing it, he said.

“Obviously [PTS is] trying to have some accountability and probably prevent people from selling or giving their U-Passes away, or keeping it and continuing to use it,” Miner said.

But the U Card office has a completely different mentality, Shirley Everson , U Card office director, said.

“If we get the police report, [we] don’t ask for another point of proof,” she said. “We would most often not have to ask for anything else.”

This saves students the $15 a lost card would cost them.

The U Card office isn’t concerned about fraudulent use, specifically because of the card’s photo ID and the department’s ability to cancel a lost card at any time and assign a student a new 16-digit code.

Evan Henke , a first-year graduate student robbed at gunpoint Nov. 6 , said the U-Pass should be replaced for free, just like the U Card or a bank card.

“After I got robbed, I called TCF and Chase, who does my credit card,” he said. “They just send you one for free because you’re a paying customer … they want your patronage.”

While Henke said he acknowledges that people might abuse the system, he added that it is ethical to replace the stolen bus pass.

“I don’t think it’s really fair to the victims of violent crime,” he said.

For PTS, it’s a fine line between accommodating victims and becoming a victim, but Henke disagrees with that sentiment.

“I don’t see how fair it is to draw the line for people who really are coerced and forced to give it up,” he said.

Comments

The Minnesota Daily wants to host a forum for discussion regarding issues and stories regarding the University of Minnesota and surrounding communities. However, the online comments should not be used to threaten or defame. This is a place for people to be heard, and want to contribute to discussion. Those who persist to use expletives, inappropriate, racist, defamatory or abusive postings risk losing the privilege to post.

ha

Try getting your car stolen, having the car illegally parked when the thieves ditch it, and then the city towing it and YOU having to pay the fee to get it out of the impound lot. Oh, tack that fee on top of YOU having to replace the stuff stolen out of the car and to repair the damage done to the car itself. There's a lot more BS in having your crap stolen than to have to pay $12 to get a bus pass reissued. Welcome to the real world = life ain't fair.

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